Smithsonian Store promo codes & deals

Shipping charges at the Smithsonian Store are calculated based on your merchandise total after any discounts have been applied and are displayed during checkout. Most standard orders are shipped via UPS Ground, which typically arrives within 3–4 business days, or USPS, which generally takes 5–7 business days. Additional shipping fees may apply to oversized orders or deliveries to certain rural locations, and you'll be contacted for approval before your order is dispatched if extra charges are required.

The Smithsonian Store accepts returns on most items purchased online or through the Smithsonian Catalog within 90 days of purchase. Returned products should be in their original condition and packaging, and customers are asked to include the completed return form with their shipment. If you receive a damaged or incorrect item, or if something is missing from your order, contact the Smithsonian Store's customer service team for assistance before returning your purchase.

The Smithsonian Store stands behind its products with a satisfaction guarantee. Most items purchased from SmithsonianStore.com or the Smithsonian Catalog can be returned within 90 days for a refund or exchange, provided they're returned in their original condition. If you need to send an item back, follow the return instructions included with your order. For damaged, incorrect, or missing items, contact customer service for assistance before arranging your return.

The Smithsonian Store accepts all major credit cards, along with PayPal for secure online checkout. Prepaid gift cards are not accepted as a payment method, so customers should use a supported credit card or PayPal account when placing an order. All refunds are issued using the original payment method used for the purchase.