November 2026 · checked November 7, 2026
Kiwi.com promo codes & deals
35 live offers, 10 codes, best code 15% off.
Before you shop at Kiwi.com
About Kiwi.com
About Kiwi.com
Kiwi.com is in the business of helping travelers find the most affordable trips, stays and rental cars. What sets Kiwi.com apart is its “travel hacks,” which combine flights from various airlines into a single itinerary for significant cost savings and improved flexibility. This groundbreaking feature, known as "virtual interlining," opens up a world of possibilities for travelers seeking bespoke routes and customizable journeys.
Returns
What is Kiwi.com's return and refund policy?
The Kiwi.com Guarantee is an additional service offered by the travel site and provides coverage in the event of disruptions to your trip caused by changes, cancellations or delays by carriers. It ensures that if such disruptions occur, Kiwi.com will either arrange alternative routes to get you to your destination or promptly provide a refund. With the Kiwi.com Guarantee, travelers receive assistance regardless of whether they booked with multiple carriers or have different reservations (self-transfer).
If a traveler opts out of paying for the guarantee coverage, Kiwi.com will still assist with disruptions and offer alternative trips, but costs won't be covered, and refunds won't be guaranteed. In such cases, reimbursement or alternatives would depend on the carriers involved, which may only cover the parts of the trip.
Cancellations
What is Kiwi.com's cancellation policy?
Kiwi.com lets you cancel your trip up to 48 hours before the scheduled departure. Refunds are dependent on the ticket type selected during booking and may be issued as Kiwi.com credit or returned to the original payment method. Direct cancellation through the carrier is possible; refund amounts vary based on carrier policy.
If the carrier cancels or modifies a trip, refund options depend on whether or not you purchased the Kiwi.com Guarantee add-on. With the guarantee, a full refund for unused portions of the trip is provided either as Kiwi.com credit or via the original payment method. Without the guarantee, an Kiwi.com only offers an assisted refund, meaning the company will request a refund on your behalf — which may lead to varying levels of refunds or credit. Refunds, if applicable, are typically processed within three to six months. If they prefer, travelers have the option to apply for refunds directly through carriers.
Pay later
Does Kiwi.com offer buy now, pay later options?
PayPal account holders can select PayPal at checkout to pay for their order over time. For qualified customers, PayPal splits the purchase total into four equal payments with no interest fees. The initial payment is due at the time of purchase, and the remaining three payments are made every two weeks. This buy now, pay later option is available for orders totaling $30 to $1,500.
Questions shoppers ask about Kiwi.com
What payment methods does Kiwi.com accept?
Kiwi.com accepts the following credit cards: Visa, MasterCard, American Express, JCB, Discover, Maestro, Mir, Diners Club International and TROY. The following alternate payment options also are accepted: PayPal, Apple Pay, Google Pay, Revolut Pay, Volt open banking/bank transfer and PIX.
What is Kiwi.com credit, and how do I use it?
Kiwi.com credit operates as store credit and is the fastest way to be refunded on the platform. Refunds awarded through Kiwi.com credit are available in your account within minutes, and credit is valid for two years before it expires. To use your Kiwi.com credit, you must be signed in to your account and choose it as your payment method at checkout.
How do I set up price alerts with Kiwi.com?
To turn on price alerts through Kiwi.com, sign in or create an account, search for a trip you want to keep an eye on, and toggle on the "Set up price alerts" option located in the upper-left corner of the page.