LOJEL promo codes & deals

LOJEL's standard shipping will typically take between one and three business days to reach you after processing, as long as you're within the contiguous U.S. However, if your order contains low-stock outlet items, your package may take up to five business days to arrive. LOJEL doesn't offer express shipping, nor does it ship to P.O. box addresses.

You can return products (except gift cards and outlet items) you buy from LOJEL, both in-store and online. You have up to 30 days to start the return process to get a refund or exchange. For online purchases, you should use the Returns & Exchanges form. If you bought the item from a physical store, you should return it to the same store with the original receipt.

You can register your item on myLOJEL to enjoy benefits, such as the ability to seamlessly file a warranty claim. All you need is your name and contact, the product's Unique Serial ID, and a photo of your receipt. You can use a digital order confirmation if you lost your receipt.

Yes. LOJEL offers several warranties for its different collections. Its luggage collections have a 10-year Limited Global Warranty, while Eblo collection backpack has a five-year Limited Global Warranty. All its accessories get a one-year Limited Global Warranty.