November 2026 · checked November 7, 2026
UPS Store promo codes & deals
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Before you shop at UPS Store
About UPS Store
About UPS Store
The UPS Store supports individual and small business shipping and business needs. While the store bears the UPS name and logo, each location is an independently owned franchise and operates separately from UPS.com. The UPS Store services include shipping, packing and online printing as well as offering personal and business mailboxes with real street addresses. Customers can ship packages via UPS or USPS, with the convenience of having store employees expertly handle packaging under its Pack & Ship Guarantee. If you're looking for discounts on UPS prepaid shipping, check our UPS Promotion Codes & Coupons page.
Shipping
What is UPS Store's shipping and delivery policy?
The UPS Store offers comprehensive packing and shipping services, allowing customers to send packages almost anywhere worldwide via UPS or USPS. Online tools are available to estimate delivery costs, and customers can drop off pre-paid UPS packages at any store location. For discounts on UPS shipping services, you may want to visit UPS.com and sign up for its My Choice member program.
Returns
What is UPS Store's return and refund policy?
The UPS Store offers a Pack & Ship Guarantee, which covers damage or loss during shipping if the package is processed at The UPS Store and shipped via UPS or USPS on the store's account. Coverage includes reimbursement for the item's value, full retail price paid for packaging materials and services, and shipping costs (excluding Declared Value charges or insurance). The Pack & Ship does not apply to prepaid postage purchased directly at UPS.com or USPS.com.
Rewards
Does UPS Store have memberships, rewards, or loyalty programs?
The UPS Store doesn't have a rewards program. However, you can sign up for its email newsletter to receive special store offers and coupons straight to your inbox. If you're using UPS for shipping, you may want to consider signing up for a My Choice account at UPS.com for discounts on prepaid UPS delivery fees.
Pickup
What pickup options does UPS Store offer?
Customers can utilize The UPS Store locations to drop off and pick up UPS packages. Specific services and options may vary by location.
Discounts
What appreciation savings does UPS Store offer?
The UPS Store provides discounts for AAA and AARP members, offering 5% off domestic and international UPS shipping and 15% off other eligible products and services. Members must show their membership card to receive these savings.
Questions shoppers ask about UPS Store
How can you save at The UPS Store?
Sign up for its email newsletter for special store offers promotions on shipping, packing and printing services. However, also consider signing up for a My Choice account at UPS.com for discounts on prepaid UPS shipping costs.
What is The UPS Store Pack & Ship Guarantee?
The guarantee ensures compensation if items packed by The UPS Store and shipped via UPS or USPS are damaged or lost. Note that the guarantee doesn't apply to prepaid postage or mailing labels purchased at UPS.com or USPS.com.
Is a mailbox at The UPS Store different from a P.O. Box at the post office?
One of the main differences is that you get an actual street address for your business instead of a P.O. Box number. You also have 24-hour access at participating The UPS Store locations, among other mail services like a Call-in Mail Check.