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Before you shop at Sarraf

About Sarraf

About Sarraf

Fine jewelry shopping online requires trust, and Sarraf has built that trust over decades in the industry. Its catalog spans gold, silver, platinum, and diamond pieces ranging from classic solitaires to more contemporary designs. Gift shoppers, couples marking milestones, and buyers treating themselves to an investment piece all find what they need here. The brand is known for sourcing precious metals from established refineries and for offering a level of transparency that serious jewelry buyers appreciate.

Questions shoppers ask about Sarraf

Does Sarraf offer Buy Now Pay Later options?

Yes. Sarraf accepts Affirm at checkout, allowing you to divide an eligible jewelry purchase into scheduled installment payments. This option may make higher-priced pieces easier to manage without paying the full cost upfront. Review Affirm's available terms during checkout, including payment amounts, due dates, and any applicable financing conditions before completing your order.

Does Sarraf offer a warranty?

Yes. Sarraf's Lifetime Guarantee covers defects in materials and workmanship. All rings also include lifetime refinishing. Approved repairs or replacements require a shipping and handling charge equal to $100 or 10% of the item's current price, whichever amount is greater. Contact Sarraf for instructions before sending jewelry for service first.

What is Sarraf's return policy?

Sarraf accepts returns of non-engraved items in original condition within 30 days for a refund or exchange. Include the original invoice with your return. Engraved jewelry, custom nameplates, and items with the Sarraf tag removed do not qualify. Contact customer service for return instructions before mailing your purchase back safely.

Does Sarraf ship internationally?

Yes. Sarraf ships internationally through FedEx. Orders over $500 receive free international shipping, while orders below that amount incur a $50 shipping fee. Sarraf does not collect destination duties directly. Your country may assess customs charges, taxes, or import fees when the package arrives, and you are responsible for paying them.