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November 2026 · checked November 7, 2026
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Before you shop at RAILS
About RAILS
About RAILS
Rails creates a unique intersection in fashion by blending the casual comfort of Southern California living with a sleek sophistication in the form of clothing for men and women.
The brand has developed a loyal following among everyday people and celebrities alike. You can purchase everything from poplin shirts and tees to denim and knit dresses.
Shipping
What is RAILS' shipping and delivery policy?
Rails offers free UPS Standard worldwide shipping on all orders.
Returns
What is RAILS' return and refund policy?
If you’re unhappy with your Rails purchase, you can reach out to the brand to get a prepaid return shipping label within 30 days of your ship date.
Rewards
Does RAILS have memberships, rewards, or loyalty programs?
When you join Rails Rewards, you’ll start receiving credits, which are deposited right to your account, every time you make a purchase with the brand.
Questions shoppers ask about RAILS
What does Rails sell?
Rails sells stylish and sophisticated clothing for men and women.
Can you return sale items to Rails?
Sale items and items purchased at 30% off are only eligible for exchanges or in-store credit.
Does Rails sell gift cards?
Yes, Rails sells gift cards in increments of $50, $100, $150, $200, $250, $300 and $500.