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November 2026 · checked November 7, 2026
Osprey promo codes & deals
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Before you shop at Osprey
About Osprey
About Osprey
Osprey sells backpacks and bags, as well as other travel accessories. Whether you need a small day pack or a larger outdoor pack, the company has bags in a variety of sizes and functionality. Other accessories the site offers include HydroFlask water bottles, child carriers, and outdoor accessories.
Shipping
What is Osprey's shipping and delivery policy?
All Osprey orders include free shipping and free returns, no minimum purchase required.
Returns
What is Osprey's return and refund policy?
Osprey has a 30-day return policy, during which you can receive a full refund for anything purchased on Osprey.com or by phone.
Pickup
What pickup options does Osprey offer?
Osprey has a handful of "pro shops" across the country, where you can try items on and consult with an expert to find the best pack for you. You can't order for pickup directly from the Osprey website, but you can use it to find an authorized retailer near you.
Questions shoppers ask about Osprey
What is Osprey's All Mighty Guarantee?
Osprey is committed to sustainability, and its packs are truly meant to last a lifetime. If your pack or other Osprey item needs repair, you can send it back to the company to be fixed, free of charge. You'll just have to pay the shipping fee.
Does Osprey provide part replacements?
Yes! In addition to offering pack repair, Osprey offers part replacements for all of its products. The company wants you to repair the items you have, rather than buying new ones.
Does Osprey sell clothes?
The "apparel" section of Osprey's website includes hats and socks, but no other types of outdoor clothing.