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November 2026 · checked November 7, 2026
On Cloud 9 promo codes & deals
9 live offers, 7 codes, best code 30% off.
Before you shop at On Cloud 9
About On Cloud 9
About On Cloud 9
OnCloud9.com is a home goods and decor company for those who don't want their home's style to blend in with what everyone else is doing. One of the founders studied ancient textiles in India and has used that background to create pillows, throws, bedding and decor that are unique, rich, opulent and, most importantly, handmade. The visions of the company's founders are translated by skilled artisans into items you can't just find at a big-box store, thanks to the detailed embroidery and, in some cases, jewels.
Shipping
What is On Cloud 9's shipping and delivery policy?
U.S. consumers (continental U.S.) get free ground shipping on all orders. Those in Hawaii and Alaska will have to pay a shipping fee. International shoppers will need to pay a shipping fee, duties and taxes.
Returns
What is On Cloud 9's return and refund policy?
If you're unhappy with your order, you have 14 days to file a claim for a return. OnCloud9 will process an exchange as inventory allows, or will refund you (minus return shipping fees). Items must be unused and in original condition and packaging. Clearance items are not refundable. If OnCloud9 made a mistake (for example, pieces are missing from your order), contact them with 48 hours of receipt, and the items will be replaced at no expense to you.
Rewards
Does On Cloud 9 have memberships, rewards, or loyalty programs?
If you're unhappy with your order, you have 14 days to file a claim for a return. OnCloud9 will process an exchange as inventory allows, or will refund you (minus return shipping fees). Items must be unused and in original condition and packaging. Clearance items are not refundable. If OnCloud9 made a mistake (for example, pieces are missing from your order), contact them with 48 hours of receipt, and the items will be replaced at no expense to you.
Questions shoppers ask about On Cloud 9
How do I get OnCloud9.com coupons?
Sign up for emails and join the OnCloud9 rewards program. You'll receive exclusive offers and, as a rewards member, you can use your earned points to bring down the cost of future purchases.
How do I get free shipping from OnCloud9.com?
It's as easy as placing an order – all continental U.S. orders automatically get free shipping.
Does OnCloud9.com have gift cards?
Yes. You can buy digital gift cards (minimum amount: $100) that will be sent straight to your recipient's email.
Does OnCloud9.com allow coupon stacking?
OnCloud9.com typically doesn't offer coupons. Instead, it offers sale prices on select merchandise.
Does OnCloud9.com price match?
No. OnCloud9.com's handmade products are one-of-a-kind. It doesn't offer price matching on identical items from competitors simply because there's no such thing as an identical item from a competitor.