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November 2026 · checked November 7, 2026
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Before you shop at Nalgene
About Nalgene
About Nalgene
Few products have earned the loyalty that Nalgene has over the decades. Its wide-mouth water bottles have been a staple on hiking trails, college campuses, and gym bags since the 1970s, and for good reason. BPA-free materials, leak-proof lids, and construction built to survive drops, pressure, and years of daily use explain most of it. The brand offers dozens of sizes and colors, and replacing single-use plastic bottles with one that lasts for years has only added to its appeal.
Questions shoppers ask about Nalgene
Does Nalgene accept returns?
No, Nalgene doesn't accept returns for safety and health reasons. If your bottle is defective, submit a warranty claim instead through the Warranty/Replacement form on Nalgene's website to start the replacement process.
Does Nalgene offer a warranty?
Yes, a Lifetime Guarantee covers functional damage from regular use, such as cracks, breaks, or broken components. It doesn't cover lost or stolen items, cosmetic damage like scratches, or Epic-branded products, which fall under a separate warranty from Epic Water Filters.
What is Nalgene's shipping policy?
Orders over $20 ship free via UPS Ground within the contiguous U.S., excluding custom bottles. Bottles ship from Rochester, New York, so West Coast orders should allow a full seven days for delivery.
Does Nalgene ship internationally?
It depends on your country. During checkout, Nalgene asks for your shipping address, including country. If your country doesn't appear in the dropdown menu of available destinations, Nalgene currently can't ship to that location.