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Before you shop at Freightquote

About Freightquote

About Freightquote

Shipping freight shouldn't require a logistics degree. Freightquote simplifies the process by connecting businesses and individuals with a broad network of carriers through a single online platform. Users compare rates, book shipments, and track deliveries without the back-and-forth of traditional freight brokers. Small business owners, e-commerce merchants, and larger enterprises moving goods regularly all rely on it. The brand is known for real-time quotes, transparent pricing, and a straightforward experience that takes the guesswork out of freight.

Questions shoppers ask about Freightquote

Can I cancel my Freightquote shipment?

Yes, as long as the carrier hasn't dispatched or arrived for pickup yet. Cancelling after that point may incur charges for truck time or a missed pickup. Refunds for canceled loads already charged to your card process the same business day, then take three to five business days to post.

Can I edit my Freightquote shipment details?

Only street address and contact information can be changed after booking, and only before the carrier picks up your shipment. Any changes to ZIP code, weight, dimensions, or accessorials require canceling and rebooking with accurate information.

Does Freightquote have a rewards program?

Yes, Freightquote Rewards. Earn points on every shipment you book through the platform, redeemable toward future shipping costs. Points accumulate automatically with each booking, and you can track them through your account dashboard.

How long do I have to file a Freightquote delivery claim?

You have 10 business days from the actual delivery date to submit a written claim if the carrier fails to meet the Guaranteed service you requested. Claims filed after that window are automatically considered invalid and denied.